Emergency Repair Details and an Update from your Clergy Housing Team

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From 1st January 2026, Jessica Howard, has taken up the role of Acting Clergy Housing Manager alongside her role as Appointments Secretary. Please see below an update from Jessica regarding her new role: 

‘This is a very exciting opportunity to deepen the Clergy Housing Team’s relationship with our Clergy, and to make proactive changes which, I hope, will result in less worry about your housing and repairs. I look forward to developing the relationship further between our small but dedicated Clergy Housing Team which includes myself, Claire Evans and Maxine Davis, with you, our parish clergy, and with the support of the Clergy Housing Committee. 

So far this year we have implemented some significant changes to our operation, and have spent time planning, completing outstanding repairs, creating new policies and establishing new processes. Substantial progress has been made and we are looking forward to sharing that with you in due course.  

Your Clergy Housing team remain committed to providing the best possible care to you and your families, to creating and maintaining positive relationships with you and making the necessary improvements to your homes. We look forward to working with you all in this next chapter. Our aim is to be as present as possible for our clergy, to provide outstanding service and support in line with our Safe, Warm and Comfortable policy which can be found here: Clergy Housing – Diocese of Liverpool.  

St James House will be closed on Good Friday and Easter Monday, but all minor repairs can still be reported on Fixflo and will be picked up at the next opportunity. Please see below for our emergency contact number where you will be able to be in touch with an agent from Revive who will be able to assist you with all urgent queries and repairs ‘out of hours’. Please do add this phone number to your phone contacts and share it with other members of your household if necessary.  


If you have an emergency that is ‘out of hours’ please contact Revive on the number below: 

Emergency out of hours contact: 07918 726 316 

This is for out of hours emergencies only. 

Please do continue to report any minor issues through Fixflo: https://dioceseofliverpool.fixflo.com 


If you have any non-urgent queries, large repairs or require any further information, please do contact the team directly, we are here to help you: 

Clergy.housing@liverpool.anglican.org 

Please don’t hesitate to be in touch if you have any issues about your property and one of our team will be in touch as soon as possible and as we approach Holy week, please know that you and your parishes are in our prayers. 

All outstanding repairs should have been addressed by one of our dedicated team, if you believe that you have an outstanding repair, that has been put on hold or you are unsure of the progress, then please do be in touch with our team and we will address this with a full update as a matter of urgency. 

With my best wishes 

Jessica 
on behalf of your Clergy Housing Team 
20+C+M+B+26