Condensation, damp and mould can occur due to a defect of your property like;

Even when we can’t see it, there is moisture in the air. If the air gets too cold, it cannot hold all the moisture, and tiny drops of water appear on surfaces. Like how your mirror mists over when you have a shower, or take a breath on a cold day.  Unlike damp, it does not leave a tidemark, and mainly happens during cold weather.  Keep a look out in corners, near windows, or in and behind wardrobes and cupboards – especially if the walls are north-facing.  

If your home is not being properly protected from the elements, there’s damage to the roof or windows, you can see rising damp or you’re experiencing leaking pipes, this can create damp. In most cases you’ll notice a ‘tidemark’ on your walls.  If you cannot see any tidemarks or damage to your pipes and exterior of your home, then it could be condensation.

will grow in places with a lot of moisture, such as a leakage in roofs, pipes, and walls. Usually, you will be able to smell it or notice its green, black, and white colours on varied surfaces. Mould will thrive with moist materials to feed on, such as wallpaper, wood and carpet. Unfortunately, mould will continue to develop until it’s cleaned and removed. 

If you have any signs of condensation, damp or mould 

report it| allow access to complete an inspection/repair| seek approval to make any alterations to the property, so we can advise and ensure that it does add to damp, mould and condensation problems.

Inspect the property| diagnose and deal with the issue| let you know the course of the problem and provide you with advice.

Whether a home is showing signs or not, everyone can benefit from following some simple preventative tips to reduce condensation and the risk of damp and mould.

When you’re cooking or boiling a kettle, try to keep the door closed to prevent steam moving around your home. Steam will collect on walls and windows and create condensation.

  • Make sure your extractor fan is switched on if you have one.
  • Cover your pans with lids when you’re cooking and leave your extractor fans on, you can also open your windows. Both of these will help to clear the air of any excess moisture.
  • Condensation, damp and mould in the bathroom is caused by hot baths and showers that send moisture into the air. When you’re taking a shower or bath, make sure your extractor fan is switched on if you have one.
  • If it’s warm enough and you can reach, you can also open a window to quickly get rid of the steam.
  • When possible and safe, try to keep your windows open to encourage fresh air to flow around your home.
  • Try to avoid drying clothes inside or over radiators. If you can’t, then place the clothes on a rack in a room next to an open window and close the door. If the room has an extractor fan, keep it switched on until your clothes are dry.
  • Try and keep your furniture at least 5cm away from walls to allow air to flow around it. You may want to keep soft furnishing away from external walls where moisture can collect.
  • Try to leave your central heating on a constant, low setting for as much time as possible, or set the timer to boost the heating in the morning and the evening.
  • Leaving moisture on surfaces will encourage mould to grow. Wipe away any condensation from windows and doors to prevent mould from growing.
  • If possible, don’t overfill your wardrobes and cupboards as it increases the likelihood that warm, damp air will collect inside.
  • If you have a tumble dryer, make sure that it is vented to an outside wall, or that the condenser is regularly emptied.

Heating your home can be a real cost pressure and put a strain on your finances.

To help keep your costs down and to keep your home warm and free of damp, here are some tips.

Use your heating controls, such as thermostats and timers, to heat your home without wasting energy.

  • You can set your heating and hot water to come on only when required rather than all the time. 
  • You should set the (TRV) in each room at a low level, then gradually turn them up until the room is left at a comfortable temperature. We recommend you set your thermostat to 21 degrees in the living room or the room you spend the most time in and 18 for everywhere else to ensure your home is sufficiently heated. The boiler will maintain these temperatures to ensure correct energy usage. Note: Turning a TRV to a higher setting will not make the room heat up any faster – that depends on the boiler size and setting, and the radiator size. 
  • If you don’t need it, turn your heating off when you go to bed of away from home.
  • If you can reduce these temperatures by an average of 1°C you could save £55 a year.
  • If there are rooms you don’t us, turn down the radiators and close the doors.

measure how much gas and electricity you’re using and send those readings automatically to your energy supplier. You also won’t need someone to enter your home to read your meter.

  • close your curtains at dusk to stop heat escaping through the windows and check for draughts around windows and doors. Note: Keep your curtains open until 3pm as in the thick of winter, the sun will often begin to set before 4pm. Therefore, it’s important to make the most of any natural sunlight coming into your house by keeping curtains or blinds open until around this time. Any light coming in will heat your rooms up naturally, and means your space may be less chilly when you draw your curtains to keep the heat in at night.
  • use draught excluders, a cheap way of helping with heat that can leak out through gaps in doors and windows, which can often lead to a cold draught blowing into rooms.  It is thought that draughty doors can cause up to 15% heat loss in a home, which means that your heating has to work extra hard to replace it.  Draft excluders are long in length and made of an insulating material to drape along the bottom of your doors.

helps the room warm up quicker and retain the heat.  However, it is important to open the window a little when cooking or taking a shower.

is a way to ensure that your radiators are working to their full potential.  

Air can become trapped over time in radiators, which makes them less efficient at heating up properly.

don’t leave appliances on standby and remember not to leave laptops and mobile phones on charge when you don’t need to. Most phones and small devices are fully charged within just two hours.

Only boil as much water as you need (but remember to cover the elements if you’re using an electric kettle). A dripping hot water tap wastes energy and can waste enough water to fill half a bath in less than a week.

is vital to heating rooms up effectively. This is because the warm air can easily become trapped behind furniture, meaning your heating has to work extra hard to actually heat your rooms up. The trick to this is to leave a gap between things like your sofa or bed and the radiator. You’ll still be able to feel the benefits of the heating, while also letting the heat circulate around the entire room.

One way to keep your heating working as efficiently as it should is to arrange an annual inspection and service of your boiler. As boilers get older, they can become less efficient, which may result in higher heating costs.  This will be carried out by CH.

Frozen pipes cause problems with heating and boilers when the cold weather arrives.

A tell-tale sign of a frozen pipe is if you turn a tap on during a period of freezing temperatures and you find that little to no water comes out.

  • The first thing to do is identify any taps that continually drip. Even a small trickle can lead to a frozen pipe when temperatures drop below zero. So don’t wait, report those issues to us now.
  • You should also find out where your stop tap is – most are fitted under the kitchen sink – and understand how to turn it off so you can do step two.
  • Turn off the water supply at the stop tap.
  • Check any pipes that run outside of your property. If the pipe has burst, you will need to contact us, skip on to step three.
  • If it hasn’t burst, slowly thaw the pipe by holding a hot water bottle or a towel soaked in hot water around the pipe. You can also use a hair dryer on the lowest setting.
  • When it has thawed, reset your boiler by holding in the reset button for 10 seconds and waiting for the boiler to re-fire.
  • If a pipe has burst
  • Turn off the water supply at the stop tap.
  • Turn on all your taps to reduce any flooding and soak up any escaping water with towels.
  • Report it immediately.

Thawing a frozen pipe is a safe thing to do so long as you follow the tips 

  • Don’t disconnect the pipe
  • Don’t try to thaw it above waist height.
  • Don’t try to access the pipe or other pipes within the boiler.
  • Look out for ice on the ground where you poured hot water to thaw the pipe. This could make the ground below slippery.
  • Never use a naked flame or blowlamp to thaw it.